Privacy Policy (UE)
This privacy notice describes how the personal data of users who visit or use this website is processed, in accordance with Regulation (EU) 2016/679 (GDPR) and applicable national legislation.
1. Data Controller
Ceramica Deruta Maiolica Terracotta / Bettini Germano S.n.C.
Via Tiberina, 322 – 06053 Deruta (PG), Italy
Phone: 075 9710550
Email: info@terrecottederuta.com
VAT Number: 01995950548
2. Types of Data Collected
- Identification data (first name, last name)
- Contact details (email, phone number, address)
- Data required for shipping and invoicing
- Order information and purchase history
- Technical browsing data (IP, logs, cookies, usage data)
- Data voluntarily provided through website forms
3. Purposes of Processing
- Order management, payments, and shipping
- Responding to information or support requests
- Creation and management of customer accounts
- Compliance with legal and tax obligations
- Improvement of browsing experience
- Sending commercial communications with prior consent
4. Legal Basis for Processing
- Performance of a contract
- Compliance with legal obligations
- User consent
- Legitimate interest of the Data Controller
5. Processing Methods
Data is processed using IT tools and appropriate security measures to ensure integrity, confidentiality, and availability. No automated decision-making processes are used that produce legal effects on the user.
6. Data Recipients
Data may be disclosed exclusively to:
- Couriers and shipping services
- Payment service providers
- Hosting providers and technical services
- Tax or legal consultants when required by law
Data is never sold to third parties for commercial purposes.
7. Data Retention
Data is retained for the time necessary to fulfill the purposes indicated or according to legal requirements, or until consent is withdrawn when applicable.
8. User Rights
Users may exercise the following rights at any time:
- Access to their data
- Rectification or update
- Deletion (right to be forgotten)
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
These rights may be exercised through the “My Account” section or by contacting the Data Controller at the email address provided above.
9. Cookies
The website uses technical cookies and, with consent, analytical and profiling cookies. For more information, please refer to the Cookie Policy.
10. Data Transfers Outside the EU
Any transfers to non-EU countries occur only when adequate safeguards required by the GDPR are in place.
11. Minors
This website is not intended for users under 16 years of age. Any data collected accidentally will be deleted.
12. Changes to This Privacy Notice
This privacy notice may be updated. Any changes will be published on this page.